Technical Service Advisor

Germantown, WI

Posted: 01/10/2023 Employment Type: Direct Hire Job Number: 4946 Pay Rate: 55,000

Job Description

We strive to be Your Future, Your Solution to accelerate your career!

Contact Shelbi at or 319-409-9307 to learn more about this opportunity!

This is a Direct Hire opportunity!

Are you seeking a job opportunity with a company that is innovative, growing rapidly and fast-paced? Our Germantown client, a leading manufacturer of HVAC related equipment is expanding their technical service department, and has an immediate opening for a Technical Service Advisor at their state-of-the-art facility. 

What you will be doing as a Technical Service Advisor:

  • Provide technical support to sales representatives, installing contractors and maintenance personnel.
  • Provide feedback to Service Manager regarding system quality, warranty costs, potential improvements, and other field information.
  • Review warranty claims and process warranty and non-warranty component shipments.
  • Review factory start-up reports completed by others. Document job site design issues and activate warranties.
  • Lead Owner Startup Training or other training on company products.
  • Provide factory start-up supervision. This requires travel primarily to jobsites in US and Canada.
  • Travel approximately 12 nights per month.

The Technical Service Advisor we are looking for will have:

  • Technical school HVAC training and/or 3 years of commercial refrigeration work experience.
  • Ability to read and comprehend electrical ladder diagrams and piping schematics.
  • Skilled in the use of Voltmeters, Amp probes and Magnehelics / Manometers.
  • Working knowledge of refrigerant reclaim machines, vacuum pumps, micron gauges and air balancing instruments.
  • Strong refrigeration background
  • Familiarity with Microsoft Office (Word, Excel, Access and Outlook)
  • Good written & verbal communication skills.
  • Valid EPA refrigerant handling license.
  • Satisfactory driving record.

Compensation as a Technical Service Advisor:
  • Full benefits package, including, health, dental, vision and life insurance, other voluntary benefits,
  • 401K with a generous match and profit sharing,
  • Holidays, Personal Days, and Vacation
  • Tuition Reimbursement

Meet Your Recruiter

Shelbi Huskey

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