Parts Specialists - Customer Service

Milwaukee, WI

Posted: 09/08/2023 Employment Type: Temp to Perm Job Number: 5359

Job Description

We strive to be
Your Future, Your Solution to accelerate your career!

Parts Specialist


Essential Duties and Responsibilities

This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.

  • Interact with Customers, Installers, Field Service, Outside Sales, Customer Service and Engineering to research and validate customer needs, leading to a quote for specified parts per customer need
  • Ability to successfully operate cross-functionally
  • Collaborate with Purchasing and Engineering to provide proper pricing for customer quote when applicable.
  • Enter customer orders for all parts needs
  • Track and follow up on customer’s parts orders
  • Enter and maintain CRM data for shortages and damages
  • Create an “easy to do business with” environment by solving problems and offering solutions to support customer needs and drive towards first-time resolution
  • Process warranty replacement orders and collaborate with Technical Services as needed
  • Follow up on open quotes
  • Other duties as assigned


  • Strong verbal and written communication skills
  • Focused on complete solutions for our customers
  • Basic troubleshooting and effective problem-solving skills
  • Ability to interpret and understand drawings
  • Clearly understand the customer’s problem and work to solve it
  • Able and willing to share good or bad news to the customer and present viable options
  • Ability to research paper and electronic files


Education and/or Experience

High school diploma and three years of related experience.  Experience from a Manufacturing or service setting is required. Two years technical parts experience is preferred.

Hours you will be work as a Parts Specialist

First Shift 40 hours a week

Saige Partners, one of the fastest growing technology and talent companies in the Midwest, believes in people with a passion to help them succeed. We are in the business of helping professionals Build Careers, Not Jobs. Saige Partners believes employees are the most valuable asset to building a thriving and successful company culture, which is why we offer a benefit package and convenient weekly payment solutions that helps our employees stay healthy and maintain a positive work/life balance. Contact us to learn more about the opportunity below or check out other opportunities at 

Meet Your Recruiter

Ashley Wormstadt

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We strive to create long-lasting relationships with both our clientele and candidates. We look forward to being a part of your future.


Saige Partners