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Operations Manager
Job Description
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Contact Erin Pals at epals@saigepartners.com, you can also schedule an appointment at https://calendly.com/epals-1/interiew-s to learn more about this opportunity!
Operations Manager
Job Overview: Our Alexandria, MN client, in restorative construction, is seeking to add a NEW Operations Manager. In this role, you'll be part of a dedicated group that values excellent service, fairness, and mutual respect. As the Operations Manager, you will lead, motivate, and support a large production division to ensure customer satisfaction, drive revenue and profit growth, and oversee staff development. You will manage all operational activities and work toward achieving strategic goals.
This is a Direct Hire role.
What you will be doing as a Operations Manager…
- Oversee all operational activities and drive the achievement of operational objectives.
- Actively pursue both strategic and operational goals.
- Maintain clear and consistent communication with management, staff, and vendors to ensure smooth operations.
- Develop and implement quality assurance protocols to enhance customer satisfaction.
- Manage the development and growth of production staff.
- Collaborate closely with the owner to ensure compliance with legal and regulatory requirements.
- Develop, implement, and manage protocols for maintaining the facility, vehicles, equipment, and supplies.
- Manage customer relationships and handle conflict resolution.
- Experience in fire, water, and mold cleaning/restoration is required.
- 3+ years of remediation and reconstruction experience.
- Strong written and verbal communication skills.
- Intermediate math skills.
- Business degree preferred.
- IICRC certifications are a plus.
- Ability to lift a minimum of 50 pounds regularly and up to 100 pounds with assistance occasionally.
- Capability to climb ladders, work at ceiling heights, and in tight spaces such as crawl spaces or attics.
- Ability to sit, stand, and walk for prolonged periods.
- Ability to repetitively push, pull, lift, and carry objects.
- Must be comfortable working with cleaning products and chemicals.
- Ability to travel locally and occasionally out of state as needed.
- Successful completion of a background check, subject to applicable laws.
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Saige Partners, one of the fastest growing technology and talent companies in the Midwest, believes in people with a passion to help them succeed. We are in the business of helping professionals Build Careers, Not Jobs. Saige Partners believes employees are the most valuable asset to building a thriving and successful company culture. Contact us to learn more about the opportunity below or check out other opportunities at https://careers.saigepartners.com/.