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Office Manager

Grimes, IA

Posted: 02/06/2024 Employment Type: Full-time Job Number: 5736

Job Description

Job Description: Provide leadership with strategic thinking and exemplify excellent customer service. Ensure annual divisional initiatives aligned with company initiatives are completed. Ensure a quality team of properly trained employees produce jobs completed according to our clients procedures and processes. Hire, train, and manage a team of office personnel while monitoring compliance and risk management. Communicate with management staff to stay updated on jobs, documentation, budgeting, and any customer issues. Responsibilities:
  • Coordinate and maintain company calendar and franchise communication
  • Manage accounts payable, accounts receivable, and cash management
  • Monitor compliance and risk management
  • Ensure employment files and records accuracy
  • Ensure fulfillment of the training and development plans for all divisions
  • Oversee performance management and documentation
  • Document franchise annual plan and performance
  • Develop the office annual plan

Qualifications:

  • 3+ year(s) of office, accounting, or customer service management experience
  • Experience in building a strong team with tangible leadership skills
  • Solid organization and planning capabilities, strong attention to detail
  • Demonstrated history of ability and growth in managing an office environment
  • Outstanding written and verbal communication skills, including proper pronunciation, grammar, and a consistently courteous and professional tone of voice at all times
  • Very self-motivated and goal-oriented with ability to multitask
  • Capability to work in a fast-paced, team-oriented office environment
  • Proficiency in Microsoft Office (i.e., Outlook, Word, Excel) and QuickBooks
  • Ability to learn new software, such as Xactimate estimating software
  • Experience in customer service industry environment, a plus
  • Ability to successfully complete a background check subject to applicable law

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saigepartners.com | 319.343.1636 | info@saigepartners.com

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Staci Payne

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