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Digital Application Analyst

Bettendorf, IA

Posted: 06/12/2024 Job Number: 5953 Pay Rate: 60000

Job Description



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Contact Amanda Lawrence at alawrence@saigepartners.com

Digital Application Analyst

The Digital Application Analyst is responsible for coordinating maintenance and optimizing the digital banking experience for both employees and members. This role ensures the smooth functionality of applications, products, and services, and assists the IT Department with analyzing, testing, and maintaining various technology functions. This includes managing aspects of the digital environment, third-party vendor connections, and other technologies used by the credit union. The Analyst provides support to end-users and vendors to enhance the overall member experience.

 

This is a Direct Hire.


What you will be doing as a Digital Application Analyst…

  • Oversee digital banking platforms and third-party integrations, coordinating product lifecycles.
  • Assist in planning digital experiences and collaborate with departments to enhance member interactions.
  • Analyze product performance and consumer behavior, recommending solutions to increase adoption and engagement.
  • Provide timely Tier 2 support, conduct root cause analysis, and document issues.
  • Communicate with leadership on issues and projects, explaining the benefits of changes.
  • Stay updated on industry trends and propose new products.
  • Manage case updates and vendor integrations.
  • Build relationships with business leaders and vendors, and participate in industry events.
  • Work with Marketing to promote the credit union brand digitally.
  • Collaborate with departments to identify improvements.
  • Follow change management processes and maintain process documentation.
  • Actively communicate with supervisors about goals and development.
Skills you ideally bring to the table as a Digital Application Analyst…
  • Associate’s degree in information systems or related field, or equivalent specialized certification/license.
  • Three to five years of similar or related experience.
  • Ability to work extended hours, weekends, and holidays as needed.
  • Excellent analytical skills and knowledge of relevant laws and regulations.
  • Understanding of credit union operations.
  • Strong communication and organizational skills.
  • Professional, pleasant, and outgoing personality.
  • Ability to perform under pressure with effective problem-solving and decision-making skills.
  • Team player attitude.

Learn more about Saige Partners on Facebook or LinkedIn.

Saige Partners, one of the fastest growing technology and talent companies in the Midwest, believes in people with a passion to help them succeed. We are in the business of helping professionals Build Careers, Not Jobs. Saige Partners believes employees are the most valuable asset to building a thriving and successful company culture. Contact us to learn more about the opportunity below or check out other opportunities at https://careers.saigepartners.com/

 

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About Bettendorf, IA

Explore exciting job opportunities in and around Bettendorf, Iowa today! Nestled in the scenic Quad Cities region, this bustling area offers a vibrant mix of career growth and recreational activities. With the Mississippi River flowing nearby, Bettendorf boasts a unique charm that combines city amenities with small-town hospitality. Imagine strolling through the stunning Quad City Botanical Center, catching a show at the Adler Theatre in nearby Davenport, or cheering on the Quad City River Bandits baseball team at Modern Woodmen Park. Whether you're a nature enthusiast eager to explore Crow Creek Park or a foodie looking to savor the local farm-to-table cuisine, working in Bettendorf promises an enriching experience. Don't miss out on the chance to embark on a fulfilling career in this dynamic region – browse our job listings now!
We strive to create long-lasting relationships with both our clientele and candidates. We look forward to being a part of your future.

EMAIL: info@saigepartners.com
SEND YOUR RESUME: apply@saigepartners.com

Saige Partners