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Card Services Supervisor

Bettendorf, IA

Posted: 01/24/2024 Employment Type: Full-time Job Number: 5708

Job Description



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Your Future, Your Solution to accelerate your career!

Contact Megan Wilcox at mwilcox@saigepartners.com to learn more about this opportunity!

Card Services Supervisor

The Card Services Supervisor will be responsible for overseeing the daily operations of our Card Services department. This individual will play a pivotal role in ensuring compliance with credit union regulations, maintaining the highest standards of service, and leading a team to achieve department goals.

 

This is a Direct Hire role.


What you will be doing as a Card Services Supervisor…

  • Oversee the daily operations and maintenance of the debit, credit, and prepaid card portfolios.
  • Ensure compliance with all relevant laws and regulations governing card services.
  • Coordinate with the card services team to resolve complex member disputes.
  • Develop and maintain processes and procedures related to card services, with a focus on operational efficiency and member satisfaction.
  • Investigate and resolve fraud notifications, initiating fraud disputes as needed.
  • Provide support to staff during peak times with daily task responsibilities.
  • Process approved credit/debit/ATM card requests, verifying the accuracy of cards issued.
Skills you ideally bring to the table as a Card Services Supervisor…
  • Strong knowledge of compliance with credit union laws and regulations
  • Excellent organizational and leadership skills
  • Effective communication and collaboration abilities
  • Detail-oriented with strong problem-solving skills.
  • Proven experience in overseeing card services operations

Learn more about Saige Partners on Facebook or LinkedIn.

Saige Partners, one of the fastest growing technology and talent companies in the Midwest, believes in people with a passion to help them succeed. We are in the business of helping professionals Build Careers, Not Jobs. Saige Partners believes employees are the most valuable asset to building a thriving and successful company culture. Contact us to learn more about the opportunity below or check out other opportunities at https://careers.saigepartners.com/

 

Meet Your Recruiter

Megan Wilcox

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