Business Analyst

We strive to be Your Future, Your Solution to accelerate your career!

Contact TJ Markwas at tmarkwas@saigepartners.com if you are interested in learning more!

Position Summary: The Business Analyst will be responsible for business consulting, project management, process design, and end-user solutions while serving as the subject matter expert for core business applications. This role will act as a liaison between users and developers, focusing on designing effective solutions, setting goals, and evaluating results to maximize IT investments.

This is a Direct Hire role.

Key Responsibilities:

• Serve as the subject matter expert for assigned product areas, understanding product features, user workflows, and business rationale.
• Oversee the daily performance of CRM programs and business processes, identifying functional gaps and proposing alternatives.
• Collaborate with technology teams, support teams, business units, and senior management to gather and analyze business requirements.
• Conduct gap analysis, write development specifications, and facilitate testing modifications alongside users and developers.
• Participate in business process discovery meetings to assess technology needs and document business processes for training and error-free operations.
• Organize employee training sessions and maintain reference documentation for audit purposes.
• Conduct regular regression testing for evergreen systems to ensure business process integrity.
• Stay informed on industry standards, trends, and best practices through professional networks.
• Prepare and present reports and recommendations to address existing and potential IT system challenges.
• Manage relationships with external software vendors and assist with application support.

Qualifications:

• Bachelor’s Degree in Business Administration, Accounting, Information Systems, Computer Science, or a related field.
• Minimum of 2 years of experience in business implementation or CRM design and project planning.
• Experience with CRM systems configuration and requirements documentation.
• Familiarity with project management methodologies.
• Prior analyst experience in a manufacturing environment is required.

Skills and Abilities:

• Strong analytical and troubleshooting skills with a detail-oriented approach.
• Excellent communication and interpersonal skills for effective training and collaboration.
• Ability to work independently and as part of a team in a fast-paced, changing environment.
• Proficiency in MS Office Suite (Word, Excel, PowerPoint) and familiarity with Microsoft Power Apps, Power Automate, and Power BI is a plus.
• Capability to work across geographically distributed, cross-functional teams.

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Saige Partners, one of the fastest growing technology and talent companies in the Midwest, believes in people with a passion to help them succeed. We are in the business of helping professionals Build Careers, Not Jobs. Saige Partners believes employees are the most valuable asset to building a thriving and successful company culture. Contact us to learn more about the opportunity below or check out other opportunities at https://careers.saigepartners.com/.