Ag Account Manager

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Contact Erin Pals at epals@saigepartners.com or you can schedule an appointment at https://calendly.com/epals-1/interiew-s to learn more about this opportunity!

Account Manager 

Job Overview: Our Des Moines, IA client is seeking an experienced and service-driven Account Manager to join their Risk Management team. This role is critical in supporting the success of commercial lines accounts by managing client relationships, coordinating service delivery, and ensuring a high standard of quality across all client interactions. The Account Manager will play a central role in the retention and satisfaction of clients through proactive account management and deep industry knowledge.

This is a Direct Hire role.

• Manage a portfolio of commercial insurance accounts with accuracy and efficiency.

• Partner with producers to market and place both new and renewal business in accordance with established workflows.

• Serve as a knowledgeable resource on industry trends, regulatory requirements, and available tools to support clients.

• Respond to inquiries from producers and internal teams regarding coverage and account specifics.

• Communicate directly with clients to provide clear explanations and guidance on policies and services.

• Foster and maintain strong relationships with clients, carriers, and internal partners.

• Travel to meet with insurance companies or clients when required.

• Identify opportunities to improve service delivery and enhance client experience.

• Act as a subject matter expert within a specific niche or area of specialization.

• Coordinate internal resources including Claims, Legal, Safety, Marketing, and Technology to support client needs.

• Maintain a proactive approach in servicing accounts to ensure comprehensive coverage and risk mitigation.

• Collaborate with service teams to expand coverage or independently round out accounts, as assigned.

• Perform additional duties and projects as needed.

• High School diploma or GED required; associate or bachelor's degree preferred.

• Minimum of 3 years’ experience managing commercial insurance accounts at an agency or carrier.

• Active Property & Casualty Insurance license required.

• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint).

• Familiar with insurance processes and documentation across multiple carriers and coverage types.

• Experience with EPIC Agency Management Software is a plus.
  

• Excellent organizational and time management skills with the ability to prioritize workload.

• High attention to detail and accuracy.

• Strong verbal and written communication skills.

• Effective problem-solving abilities and strategic thinking.

• Ability to work independently and manage multiple tasks.

• Strong relationship-building and client service skills.

• Commitment to maintaining fiduciary responsibility to clients, producers, and the company.

• High level of professionalism and work ethic.

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Saige Partners, one of the fastest growing technology and talent companies in the Midwest, believes in people with a passion to help them succeed. We are in the business of helping professionals Build Careers, Not Jobs. Saige Partners believes employees are the most valuable asset to building a thriving and successful company culture. Contact us to learn more about the opportunity below or check out other opportunities at https://careers.saigepartners.com/.